Shipping Policy

*Free Economy Shipping on orders $75.00 and over. Restrictions apply see below for details!

Z Flag Store offers free economy shipping on orders of $75 or more (with some restrictions). Free shipping is available to the contiguous 48 states and we reserve the right to deny free shipping for any reason. The typical delivery time is 3 to 10 business days. Expedited shipping options are available, though additional charges may apply.

Most in-stock items ship the same day if the order is placed before 2 p.m. EST. Purchases eligible for free economy shipping will usually ship within 2 business days if the order is placed before 2 p.m. EST. The deadline for expedited shipping of in-stock items is 2 p.m. EST. Shipping charges are based on the size and weight of your order and the method of delivery.

Free Economy Shipping DOES NOT apply to commercial flagpoles, customized products, certain residential in-ground flag poles, certain telescoping flag poles, galvanized ground sleeves, orders that must be shipped by freight due to quantity/size of items or any item that has a total weight of over 15 pounds.

Orders placed within the contiguous 48 US states only qualify for free economy shipping. We reserve the right to choose the shipping method based on cost. Typical delivery time for orders that qualify for free economy shipping is 3 to 10 business days,but this time frame is not a guarantee.  Weather, heavy order volume and other factors can affect delivery time.

Orders shipping to APOs, PO Boxes, Hawaii, Alaska, or any US Territory DO NOT qualify for free shipping.

We also offer all UPS services including 3 Day, 2 Day and Next Day Air (UPS delivery rates apply).

Freight Charges:
Commercial Flagpoles – As these flagpoles ship by truck out of different locations based on availability, our calculator is not able to calculate the exact freight charges. Please call us for a firm freight quote. If you select this shipping option you will get a very approximate freight cost based on the value of the shipment. You may also place the order using any shipping method and we will contact you with the actual cost. You may cancel the order at that point without any penalty. We do not ship commercial poles to Alaska or Hawaii.

Interruption of Service:
Z Flag Store, USPS and UPS shall not be liable for any interruption of service due to causes beyond its control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks and natural disasters.

Shipping Times
Most orders that ship ground usually ship the same business day if placed before 2:00PM EST and the items are in stock. Orders that ship economy will ship within two business days if placed before 2:00PM EST and the items are in stock.
Expedited Shipping Information:
The deadline for orders requiring Next Day, 2 Day, or 3 Day delivery is 2:00 PM EST (Eastern Standard Time) for items in stock. Expedited orders placed after 2:00 PM will ship by the end of the next business day for items in stock. Next Day, 2 Day, or 3 Day orders placed on a Friday after 2:00 PM EST will ship the following Monday.

Shipping costs are calculated at time of checkout by our shopping cart, based on the weight of your order and the method of shipment.

We ship to all US States and US territories.

Transit time:
Shipments are made by UPS, FedEx, or US mail. Days are business days from when we ship your order, and do not include weekend or holidays. Please add 1-2 working days from when you place your orders for us to process, package, and ship it.

We strive to ship within two business days. Sometimes a delay will occur if we are out of stock or if it is something we normally don’t stock or custom items.
Ground Map

Delivery will not be made on a weekend unless special Saturday delivery is arranged. This service is available at an extra cost to certain areas specified by our carriers. Please contact us for availability to make arrangements.